Privacy Policy – infinity88bet

01 Introduction

infinity88bet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players — whether you're based in Manila, Cebu, Davao, Quezon City, or anywhere else in the archipelago — trust us with sensitive personal and financial information, and we take that responsibility seriously.

This Policy applies to all personal data collected through the infinity88bet website at infinity88bet.club, including all games, features, promotions, customer support interactions, and any other services we provide. It applies to all registered players, visitors, and any other individuals whose personal data we process in connection with the platform.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with infinity88bet.

02 Personal Data We Collect

infinity88bet collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued Philippine ID
• Date of birth (for age verification — players must be 21 years or older)
• Nationality and country of residence
• Valid Philippine mobile number
• Email address
• Residential address

2.2 Identity Verification Documents

• Copies of government-issued Philippine identification (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, Voter's ID, or PRC ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or live photo for biometric verification where required

2.3 Financial Information

• GCash mobile number and account reference
• Maya / PayMaya account reference
• Philippine bank account details (bank name, account number) for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank
• Debit card details (card number masked, expiry date)
• Transaction history including deposits, withdrawals, and bonus activity

2.4 Gaming Activity Data

• Game play history, bet amounts, win/loss records
• Session duration and frequency of play
• Bonus and promotion usage
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access logs and timestamps

2.6 Communications Data

• Records of customer support interactions via live chat
• Email correspondence with the infinity88bet support team
• Feedback, complaints, and dispute records

03 How We Collect Your Data

infinity88bet collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from licensed KYC (Know Your Customer) service providers; fraud prevention data from anti-money laundering screening services; payment data from GCash, Maya, and Philippine banking partners.
• Regulatory sources: Self-exclusion status information from PAGCOR or other recognized gambling regulatory databases.

04 Purpose of Processing

infinity88bet processes your personal data for the following specific, legitimate purposes:

We do not use your personal data for any purpose not listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

05 Legal Basis for Processing

infinity88bet processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) requirements, and National Privacy Commission regulations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications and non-essential cookies, where you have given clear, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

infinity88bet does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, Maya, Philippine banking partners), IT infrastructure and cloud hosting providers, and customer support platform operators. All such providers are contractually bound to process your data only as instructed by infinity88bet and in compliance with the Data Privacy Act of 2012.

6.2 Regulatory and Law Enforcement Authorities

We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the infinity88bet business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.

6.4 With Your Consent

We may share your personal data with other parties where you have given your explicit prior consent to such sharing.

07 Cookies & Tracking Technologies

The infinity88bet platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze platform performance. The types of cookies we use are:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication tokens and security cookies. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect aggregated, anonymized data about how players use the platform to help us improve performance and user experience. No personally identifiable information is included in analytics reports.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotions and offers. You may opt out of marketing cookies at any time.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the infinity88bet platform.

08 Data Retention

infinity88bet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AMLA and PAGCOR record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• Gaming activity logs: Retained for three (3) years from the date of each gaming session.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of prior consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

09 Data Security

infinity88bet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases, including financial account details and identity documents.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Role-based access controls ensuring that only authorized infinity88bet personnel can access personal data, and only to the extent required for their specific role.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.
• 24/7 intrusion detection and monitoring of our platform infrastructure.
• Secure data backup procedures with encrypted off-site storage.

10 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by infinity88bet:

• Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Policy.
• Right of access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer (DPO) using the details provided in Section 14. We will respond to all verified data subject requests within fifteen (15) business days of receipt.

11 Children's Privacy

The infinity88bet platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gambling. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the relevant authorities where required. If you believe a minor has registered on the infinity88bet platform, please contact our support team immediately.

12 Third-Party Links

The infinity88bet platform may contain links to third-party websites or services, including payment provider portals (such as GCash or Maya). This Privacy Policy applies solely to the infinity88bet platform and does not cover the privacy practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party services you access through or in connection with the infinity88bet platform. infinity88bet is not responsible for the privacy practices or content of third-party websites.

13 Updates to This Privacy Policy

infinity88bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via the email address or mobile number associated with their account, and/or by displaying a prominent notice on the platform.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the infinity88bet platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed of how we protect your personal data.

14 Contact Us & Data Protection Officer

infinity88bet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact us through the following channels: